The official CRYPTEX webshop!

General Business Terms


1. Purview
2. Contract partners
3. Offer & conclusion of contract
4. Cancellation right
5. Prices & shipping charges
6. Delivery
7. Payment
8. Reservation of ownership
9. Text of the contract


General Business Terms

1. Purview
These general business terms apply to all deliveries from Cryptex Webshop to customer (§ 13 BGB).
Customer is any natural person making a transaction that can not be seen as belonging to an industrial or self-employed purpose.

2. Contract partners
The contract is concluded between customer and Cryptex Music GbR, Dietrich-Bonhoeffer-Straße 13, 38228 Salzgitter-Lebenstedt, Germany.

3. Offer & conclusion of contract
3.1 The presentation of the products in our webshop is no legally binding offer, but an invitation to make an order. Errors excepted.
3.2 By clicking the checkout-button in the last step of the ordering process, you are making an binding order of the listed products.
The purchase agreement is concluded after we took your order by sending an order confirmation via eMail to you.

4. Cancellation policy
4.1 Cancellation right:
You can revoke your contractual declaration within 14 days in textual form (e.g. letter, fax, eMail) or - if you already received the products - by sending back all products of the given order without giving any reason.
The period begins on receipt of this document in textual form, but not before receipt of the products at the shipping address (in case of repeated delivery: not before receipt of the first delivery) and also not before the performance of our information obligations according to Article 246 § 2 associated with § 1 par. 1 and 2 EGBGB together with our duties according to § 312e par. 1 clause 1 BGB associated with Article 246 § 3 EGBGB.
In order to maintain the cancellation, it is sufficient to send back received products and/or your revocation in textual form within the cancellation period to following address:

Cryptex Music GbR
Dietrich-Bonhoeffer-Straße 13
38228 Salzgitter-Lebenstedt

4.2 Cancellation consequences:
In case of a valid cancellation, both affiliates have to give back all received benefits and emoluments (e.g. charged interest).
If you are not able to give back the entire and undamaged received benefits, you have to compensate the damages and/or missing benefits.
You do not have to compensate damages that are solely because of the missing possibility to check the products as if they were presented in a store. Besides, you can avoid the duty of compensation of the damages done by using the products as intended, by not using them as if they were your property and omitting all that affects the value of the products.
Products that are consignable by parcel post can be sent back on our risk.
Products that are not consignable by parcel post will be picked up from the shipping address.
Obligations of refunding payments have to be fulfilled within 30 days.
The period starts for you with the dispatch of the products and/or your declaration of revocation, for us with receiving it.

End of cancellation policy

The right of cancellation is not valid for distance contracts
- to deliver good that were custom made for customer
- to deliver audio records, video records or software, if consumer unsealed the delivered media

4a. Costs for return shipment
If you are exercising your right of cancellation you have to defray the costs of the return shipment if you received the products as ordered and the price of the products is lower than a sum of € 40,- or - if higher - you have not payed the full price at the moment of revocation.
Otherwise return shipment is free.

5. Prices & shipping charges
5.1 All prices are VAT and other price components inclusive.
5.2 Information about additional shipping charges are in the delivery costs list .

6. Delivery
6.1 National delivery (Germany) is provided by Deutsche Post. International delivery is also provided by Deutsche Post in cooperation with several partners, depending on the country of shipping destination.
6.2 Delivery time depends on Deutsche Post (and international partners involved).

7. Payment
7.1 Payment methods are cash in advance and cash on delivery.
7.2 You have the right on offsetting, if your counterclaims are uncontended or judicially determined without further legal recourse or recognized by us by writing.
7.3 Your right of retention is only valid on the claims resulting from the same contractual relationship.

8. Reservation of ownership
We own the products until full payment.

9. Text of the contract
This text of the contract is saved on our internal systems.
You can read our general business terms at any time on this site.
The ordering data will be sent to your eMail address.

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